Privacy Policy – Threads & Trinkets

Last updated: July 16, 2025

At Threads & Trinkets, operated by Threads Trinkets Aura E-Commerce – L.L.C – S.P.C., registered in Abu Dhabi, UAE, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, process, and protect your information when you visit or shop on www.ThreadsTrinkets.ae.

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SECTION 1 – What Information We Collect

Personal Information (Provided by you):

Full name, email address, phone number

Billing and shipping addresses

Account data (username, encrypted password, preferences)

Order history, product selections, and communications with us

Payment Details:

Processed securely via third-party gateways (Shopify Payments, Stripe, PayPal). We do not store complete card details.

Technical Data:

IP address, browser type/version, device info, pages visited, time on site, referral sources, and other browsing behavior.

 

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SECTION 2 – How We Use Your Information

We collect and use your data for the following purposes:

To process and fulfill your orders and provide shipping updates

To manage your account and past orders

To offer customer service and support

To personalize your experience and recommend relevant products

To send promotional messages (only with your explicit consent)

To improve website performance, analyze site usage, and prevent fraud

To comply with legal obligations and protect our rights

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SECTION 3 – How We Share Your Information

We do not sell or rent your personal data. We may share your information with trusted third-party service providers such as:

Payment processors (e.g., Shopify Payments, Stripe, PayPal)

Shipping carriers

Shopify (our e-commerce platform provider)

Analytics and email marketing services

Other necessary service providers

We may also disclose your data if required by law or to protect legal rights and safety.

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SECTION 4 – How We Protect Your Data

SSL encryption secures data during transmission

Secure payment gateways for financial transactions

Limited internal access to data

Regular system audits and updates

Data minimization principles applied

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SECTION 5 – Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Types of cookies:

Strictly Necessary Cookies: Core site functionality (e.g., cart management)

Analytical Cookies: Site usage analytics (e.g., Google Analytics)

Preference Cookies: Save preferences (e.g., currency settings)

You can disable cookies in your browser settings, though some features may not work properly.

Currency Conversion Notice:

By using our website, you agree to allow third parties to process your IP address to determine your location for currency conversion. This info is stored in a temporary session cookie and deleted when you close your browser.

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SECTION 6 – Your Data Protection Rights

You have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict how your data is processed

Receive your data in a portable format

Object to certain processing (e.g., marketing)

Withdraw consent at any time

File a complaint with a data protection authority

To exercise your rights, email us at: ThreadsTrinkets.ae@gmail.com

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SECTION 7 – International Data Transfers

Your data may be processed in the UAE, the United States (Shopify servers), or other countries with different data laws. We ensure appropriate safeguards such as Standard Contractual Clauses to protect your data.

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SECTION 8 – Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe your child has provided data, contact us to remove it.

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SECTION 9 – Changes to This Policy

We may update this policy from time to time. Please check the "Last updated" date to stay informed. Continued use of the site after changes indicates your acceptance of the updates.

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SECTION 10 – Contact Us

If you have any questions or concerns, feel free to contact us:

Threads & Trinkets

W35, Al Bateen, Abu Dhabi, UAE

📧 Email: ThreadsTrinkets.ae@gmail.com

📱 WhatsApp: +971 50 853 0852